Transforming Experiences

(Heathcare and Life Sciences) Knowing the Real Power of Inclusion

Episode Summary

René Carayol is the Executive Vice President of Environment, Social & Governance at Medallia. René is an internationally renowned speaker, advisor, and author on diversity, leadership, and culture. Today, René talks about something very dear to his heart - inclusion. How can organizations be more inclusive? What do we need to do as executives to create impactful culture? René shares his powerful insights on this week’s episode.

Episode Notes

René Carayol is the Executive Vice President of Environment, Social & Governance at Medallia. René is an internationally renowned speaker, advisor, and author on diversity, leadership, and culture. Today, René talks about something very dear to his heart - inclusion. How can organizations be more inclusive? What do we need to do as executives to create impactful culture? René shares his powerful insights on this week’s episode.

What You’ll Learn:

• What does true inclusion look and feel like?
• How organizations can get started and become more inclusive.
• How to have tough conversations and how to teach your executives to have tough conversations.
• The powerful impacts of a community that comes together.

Key Takeaways:

• Everybody in and nobody out is one of René’s mottos. What does he mean by that? [2:20]
• It’s not enough to just be heard, it’s how do we treasure those voices in the end? [3:50]
• René has seen first-hand what it feels like to be excluded. [4:00]
• If people were listened to in the right way, they wouldn’t feel the anxiety of speaking up. [7:30]
• Want to become more inclusive? It starts with curiosity. [8:00]
• People are afraid to have tough conversations because they don’t want to offend anyone. [11:25]
• We will have a more open world if people felt a little safer, braver, and informed. [14:25]
• René shares a powerful story of why it’s important to treat our global citizens with care and respect when they’re on “our” soil. [19:45]
• Want to be part of the change? Continue to hear and elevate the stories of those who are under-represented. [23:10]
• If René had one wish that would improve equitable listening, what would that wish be? [27:35]

Continue on Your Journey:

Medallia.com

Mountsinai.org

Carayol.com